By The Restoration HQ desk · · filed under Tech & AI
The hidden cost of AI (the operator's side of the ledger)
Trade press pushed back on AI enthusiasm, arguing the costs (training, culture, judgment atrophy, error liability) aren't showing up in the vendor demos.
FORAI is the biggest labor gain the trade has seen, adopt it with guardrails and out-run the shops still typing line items.
AGAINSTThe vendor never eats the callback, when the AI scopes it wrong you own the loss and the carrier owns the "you signed it."
Consensus vs. contrarianContrarian: the winning stack is AI plus a named human reviewer on every scope. The shops that skip the reviewer hand carriers a brand-new reason to deny.
Sources C&R Magazine, www.candrmagazine.com/the-hidden-cost-of-ai (); companion: R&R, www.randrmagonline.com/articles/92079-ai-tra… ()