Verisk's own president: fewer claims, more complexity
Archive story from the 2026-06-19 edition. This is the reporting as filed; source publication and event dates may differ. Check the dated storyline for subsequent developments.
Verisk's property president says claim volume is falling while job complexity rises, and pitches technology as the way through.
Verisk's president of property/restoration solutions says claim volume is down while job and industry complexity is rising, and frames tech as the way operators absorb that squeeze.
Why it matters
Fewer claims means more shops fighting over a smaller pool. Smart-water shutoffs, higher deductibles, and tighter carrier behavior are pulling mitigation jobs off the board. The growth has to come from share and margin, not volume.
Our assessment
The message lands as buy more software to survive a smaller pool. Take the first half seriously and the second half with a squint. If volume is structurally lower, claim count is the wrong target, and chasing it means bidding against more shops for fewer jobs. Rebuild the plan around fewer, larger, better-documented losses, and add one revenue line no carrier controls.
Saved stories and followed topics stay in this browser. No account sync or email alerts.
Trade press (interview with Verisk's Aaron Brunko) High confidence at publication