By The Restoration HQ desk · · filed under Money & Consolidation
Verisk's own president: fewer claims, more complexity
Verisk's president of property/restoration solutions says claim volume is down while job and industry complexity is rising, and frames tech as the way operators absorb that squeeze.
FORSmaller claim pool rewards the operator who's tight on documentation and tech. Fewer, more complex jobs is exactly where a sharp shop out-earns the volume players.
AGAINSTWhen the company that owns the price list tells you volume is down and you need their tech to cope, ask who benefits from that story. "Fewer claims, buy more software" is a convenient message.
Consensus vs. contrarianConsensus says adopt tech to survive shrinking volume. Contrarian worth owning: the volume drop is structural and permanent, so stop chasing claim count and rebuild the business around fewer, bigger, better-documented jobs and non-insurance revenue.
Sources C&R Magazine, The New Reality of Restoration: Fewer Claims, Smarter Tech (published )