A Better Code for Public Adjusters | Property Insurance Coverage Law Blog

What happened

It also attacks the “bait-and-switch” arrangement in which a public adjuster signs a policyholder to a percentage contract but performs little public adjusting and simply sends the matter to a lawyer, appraiser, or somebody else while retaining a fee interest. The current system still allows people with dramatically different levels of education, experience, preparation, resources, ethics, and commitment to present themselves to a distressed policyholder under the same title: public adjuster. 1 In his article, The Public Adjuster , he called for higher qualifications, education, strict ethical codes, selective professional societies, capable enforcement, and the removal of unqualified and unscrupulous adjusters.

Key details

• The current system still allows people with dramatically different levels of education, experience, preparation, resources, ethics, and commitment to present themselves to a distressed policyholder under the same title: public adjuster.
• 1 In his article, The Public Adjuster , he called for higher qualifications, education, strict ethical codes, selective professional societies, capable enforcement, and the removal of unqualified and unscrupulous adjusters.
• A revised version of Major’s Code could become NAPIA’s next-generation professional standard, supported by an independent complaint and disciplinary system and coordinated with state regulators.

Why it matters to restoration

This belongs on an operator’s radar because insurance behavior sets the rules for documentation, scope disputes, cash flow and customer expectations. If the article points to a carrier, court or coverage trend, the practical question is what proof your next file needs before the argument starts.

What to check next

Check whether your estimates, photos, notes and customer updates would survive the same dispute described in the article.

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