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What happened

September 2, 2026 Credit: Meredith Truitt Kayla McGowan Restoration Training/Education Relationship builder, leader, and industry advocate honored for advancing the restoration industry through her service and leadership Every year, R&R Magazine recognizes the leading women in the restoration industry who have made a lasting impact on both the industry and their organizations. As Senior Vice President of Training & Launch for Paul Davis Restoration, Inc., Leslie provides strategic leadership for enterprise learning, franchise launch readiness, leadership development, and business intelligence initiatives that support scalable growth and consistent execution across the organization. She also helps care for her mother, whom she affectionately describes as a "firecracker." Family time often includes golf, kayaking, cooking, football Saturdays cheering on the Georgia Bulldogs and caring for an impressive collection of more than 200 houseplants.

Key details

• As Senior Vice President of Training & Launch for Paul Davis Restoration, Inc., Leslie provides strategic leadership for enterprise learning, franchise launch readiness, leadership development, and business intelligence initiatives that support scalable growth and consistent execution across the organization.
• She also helps care for her mother, whom she affectionately describes as a "firecracker." Family time often includes golf, kayaking, cooking, football Saturdays cheering on the Georgia Bulldogs and caring for an impressive collection of more than 200 houseplants.
• With a Master of Information Systems and more than a decade in the restoration industry, she is passionate about using technology to solve real business problems, simplify workflows, and create practical solutions that support people in their day-to-day work.

Why it matters to restoration

This belongs on an operator’s radar because insurance behavior sets the rules for documentation, scope disputes, cash flow and customer expectations. If the article points to a carrier, court or coverage trend, the practical question is what proof your next file needs before the argument starts.

What to check next

Check whether your estimates, photos, notes and customer updates would survive the same dispute described in the article.

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