Reets Drying Academy Launches AI Assistant Ask Reets

What happened

A manager who keeps running into the same disagreement—air filtration on Category 1 jobs, for example—can ask what the company needs to do and when to position itself for agreement, then ask for a breakdown of what each role does: what the technician documents on site, what the estimator captures and how it is supported, and when the office contacts the adjuster. Reets Drying Academy, which has trained water damage restoration professionals for more than 20 years, launched Ask Reets, an artificial intelligence assistant for restoration companies that draws exclusively on the Reets library of training videos, technical and course manuals, articles, tools and thousands of other documents Reets has never published. When drying runs long, a single request can produce the reasons drying days may be extended, an initial work plan, the reasoning behind an extended-drying update to the adjuster, and F9 notes for Xactimate—consistent, in the right order, from the same source, instead of written from memory at the end of a long day.

Key details

• Reets Drying Academy, which has trained water damage restoration professionals for more than 20 years, launched Ask Reets, an artificial intelligence assistant for restoration companies that draws exclusively on the Reets library of training videos, technical and course manuals, articles, tools and thousands of other documents Reets has never published.
• When drying runs long, a single request can produce the reasons drying days may be extended, an initial work plan, the reasoning behind an extended-drying update to the adjuster, and F9 notes for Xactimate—consistent, in the right order, from the same source, instead of written from memory at the end of a long day.
• For any decision an adjuster is likely to question, Ask Reets lays out the technical case in three layers: what the IICRC S500 standard establishes, what Reets teaches about the principle, and how it applies to the conditions documented on that project.

Why it matters to restoration

This belongs on an operator’s radar because insurance behavior sets the rules for documentation, scope disputes, cash flow and customer expectations. If the article points to a carrier, court or coverage trend, the practical question is what proof your next file needs before the argument starts.

What to check next

Check whether your estimates, photos, notes and customer updates would survive the same dispute described in the article.

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