By The Restoration HQ desk · · filed under Tech & AI
Xactimate's labor tiers: what actually changed
Detail firmed up on the three-tier labor-efficiency architecture we flagged in May: the new Large Restoration/Remodel tier sits between Restoration/Service and the old "New Construction" setting, which has been relabeled "Total Rebuild or Similar." It requires a 2026-or-later price list. Hourly billable labor rates update monthly.
FORThe relabel kills the carrier's favorite dodge, "Total Rebuild or Similar" is much harder to justify on your occupied-home water loss than "New Construction" was.
AGAINSTThree tiers is three chances for a desk adjuster to pick the cheapest one, and now you need a 2026 price list just to be in the conversation.
Consensus vs. contrarianContrarian: the rename is a gift and nobody's using it. Quote the new label back at the adjuster: asking whether your occupied, phased, dusty job is really a "Total Rebuild" is a better argument than any you had last year.
Sources Verisk labor efficiencies design, www.verisk.com/49ef31/siteassets/media/downl… C&R how-to-prepare, www.candrmagazine.com/xactimates-new-labor-e… operator explainer, pivotmybiz.com/xactimate-labor-efficiency
Terms in this story: Xactimate