By The Restoration HQ desk · · filed under Tech & AI
TM+ Solutions buys Vigilince, the AI "first look" is becoming a feature you purchase
TM+ Solutions, a cloud time-and-materials platform for property-loss work, acquired Vigilince, an AI tool that reads loss-site photos and field info to structure preliminary scope, flag safety concerns, and build mobilization checklists before crews arrive. TM+ is folding it into its ROM (rough order of magnitude) workflow with a branded First Notice of Loss portal. No price disclosed.
FORAnything that gets a real scope built before the truck rolls saves you money and mistakes. Let the AI do the first pass so your estimators spend their time on the calls that actually need a human.
AGAINSTEvery time your edge, knowing what a loss really needs from a few photos, gets packaged into someone's software, you rent back the thing that used to make you money. Watch what you're handing over.
Consensus vs. contrarianThe trade will call this smart vertical integration. The read worth owning: photo-to-scope AI is the exact capability independents should be building or controlling in-house, because whoever owns the first-look owns the customer relationship at FNOL, the moment before anyone's picked a restorer.
Sources C&R Magazine, www.candrmagazine.com/tm-solutions-acquires-… (published ).
Terms in this story: First Notice of Loss (FNOL)