Premier Restoration Case Study
How a mid-size restoration contractor discovered $340K in revenue leakage and rebuilt their entire financial infrastructure in 90 days.
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How a mid-size restoration contractor discovered $340K in revenue leakage and rebuilt their entire financial infrastructure in 90 days.
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Premier Restoration came to RestorationHQ doing $2.4M in annual revenue but couldn't explain why profits didn't match the volume. Their chart of accounts was generic -- pulled from a QuickBooks template that had nothing to do with restoration. They had no visibility into margin by service line, no job costing discipline, and no way to tell which jobs made money and which ones bled it.
Premier was running a multi-million dollar restoration company on a bookkeeping system designed for a general contractor. Revenue categories were lumped together. Direct costs were mixed with overhead. AR aging was tracked in a spreadsheet that nobody updated. The owner knew something was wrong but couldn't pinpoint where the money was going. Every month felt like guessing.
RestorationHQ rebuilt Premier's entire financial infrastructure from the ground up. We installed a restoration-specific chart of accounts with separate P&L tracking for water, fire, mold, and contents. We integrated job costing with their project management system so every dollar of labor, material, and subcontractor cost was tied to a specific job. We built real-time dashboards showing gross margin by service line, AR aging by carrier, and revenue per technician.
Most restoration contractors are leaving money on the table. We find it and build systems so it never happens again.
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